Scan results

Fred · Post by **Fred** » Sun Mar 06, 2011 4:00 am

When a scan finishes, the program immediately and automatically shuts down. The duplicate file tab, when the program is restarted, show "Nothing scanned yet"

What am I doing wrong?

DV · Post by DV » Sun Mar 06, 2011 8:39 am

Sounds like a crash, though it shouldn't just shut down like that. Which version? Does it come up with the 'scan complete' window?

Fred · Post by **Fred** » Sun Mar 06, 2011 6:56 pm

I am using version 2.0.4. It does show "Scan complete" immediately before closing. I have tried to scan 3 times - identical results.

DV · Post by DV » Mon Mar 07, 2011 7:37 pm

Odd - perhaps 2.0.5 will fix this - it's had a lot of underlying changes.

Joe Pena · Post by **Joe Pena** » Mon Mar 14, 2011 3:34 pm

I have a big problem trying to delete some duplicate programs files from an external USB disk. A message appears saying "protected file", even if clicking in such file and searching its properties is not "read only". Can anyone help me to solve this annoying problem? Thanks in advance.

DV · Post by DV » Mon Mar 14, 2011 9:17 pm

http://www.digitalvolcano.co.uk/content ... leaner/faq

Jeremy · Post by **Jeremy** » Wed Mar 16, 2011 1:52 pm

This may seem like a dumb question...

Does the list of search results also show the "original" file on the computer?

For example, if I select everything and delete it will I no longer have the file (music) or will I still have one copy left on my computer?

Thanks

therube · Post by **therube** » Fri Mar 18, 2011 3:10 pm

There is no such thing as an "original" file.

Selection Assistant will attempt to leave one copy, though the particular settings & or manual selections you make can affect that.

Now there is a button, "Groups with all files marked", that if anything does show in there, then those groups - unless changed, will delete all files in the group, including the "original".

travelertoo · Post by **travelertoo** » Sun Mar 20, 2011 12:05 pm

When I run a scan the results say that zero files were scanned. What is wrong?

DV · Post by DV » Sun Mar 20, 2011 12:51 pm

Check your filters are valid and your input folders are set to 'included' not 'excluded'