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Unable to calculate hash issue
Posted: Wed Aug 27, 2025 4:50 pm
by bsacco
I'm getting an error. It's happening on 2/3 rds of the files I'm attempting to scan.
Unable to calculate hash: J:\Surplus JPG Files 1\2008_04_20_MVI_4542_2a.jpg
I cannot find an explanation why this is happening.
Please advise.
Re: Unable to calculate hash issue
Posted: Wed Aug 27, 2025 7:38 pm
by DigitalVolcano
Which mode are you running? If Image mode, it's possible the file is unreadable/corrupt. Does the file open normally?
Re: Unable to calculate hash issue
Posted: Thu Aug 28, 2025 4:27 pm
by therube
Are you using the Hash Tool?
Does Image mode calculate hashes?
Re: Unable to calculate hash issue
Posted: Sat Nov 22, 2025 9:50 am
by Tiggy626
I am having a similar issue. In my case, I am running in audio mode. Some of the files that weren't working were corrupted, but some are fine. I am able to calculate the hash using the hash tool, so I don't have any ideas at this point.
Is there something else I can do?
Thanks
Re: Unable to calculate hash issue
Posted: Mon Nov 24, 2025 6:44 pm
by therube
And what issue was that, "Unable to calculate hash" ?
Hash Tool would calculate the hash of any file, regardless of type, so long as it can access the file.
Audio mode (& from what I can tell) video mode, do not generate a hash (to the user).
They only notify a user of files that compare (by various chosen means).
So tell us more about your issue.
Can you post somewhere a copy of said file with said issue?